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OPTM360 SUPPORT

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Take a look at our FAQs, where we've answered clients' most common questions.

Participants

An email invitation from OPTM360 OnDemand, [email protected], will include a direct link to begin. Please check your SPAM folder if you believe you are missing a survey. Participants (those being evaluated) will have a portal where all tasks are consolidated. Participants will log in with a temporary password initially, but then will create a password. Passwords may be reset by clicking “Forgot My Password” on the login page. Evaluators (those evaluating others) will get a separate email for each participant, with a unique link to take the survey for that person. Evaluators do not need passwords.

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By Phone

Feel free to give us a call toll-free at (800) 360-3761 (US customers only).

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